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We understand that you may have questions about your Nobo product. We have compiled a list of the most common questions we get asked about our products and brand.

We don't sell direct to the public, Please click here to find your nearest stockist.

All Nobo Manuals are available to download on our website from the product page. Make sure you pick the correct manual for your appliance.

Ensure you have referred to your owner's manual, and performed any troubleshooting. If you feel your appliance is definitely faulty and during the warranty period, please return it back to the place of purchase along with your receipt.

The details of your warranty can be found in your owner's manual.

Please contact our friendly customer care team on 1300 556 816 or email us at customer.care@glendimplex.com.au.

Even though many factors (like ceiling height, furnishings, draughts, etc.) make sizing an approximate only, this guide will point you in the right direction. The NOBO panel heater sizing guide takes into account the area of the room you are putting your heater in. The carefully planned width of each panel allows more air to circulate through the elements and across surfaces, heating your room quicker and more efficiently.

It happens due to our new Adaptive Start feature. Adaptive start allows the heater to learn what time it needs to start heating so that the room is at the set temperature by the time of the programmed setting.
For example, if you program your heater for 20°C at 6am, it will start heating up before 6am so that by 6am, the room will be exactly 20°C!
The reason behind it is that many factors impact on room heat up times (e.g. size of the room and insulation), and initially the heater may start too early or too late.
However, with the Adaptive Start, it will learn and recalibrate itself over several days, optimising itself to the best time to start heating.

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